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VCG burst their targets and bring their people together

VCG is a managed IT and solutions provider. They do the design, implementation, and management of data centres. In 2021, following an acquisition, they were faced with the challenges of bringing together two teams and two cultures while coming out of the COVID pandemic, accelerating sales, increasing employee engagement, and trying to achieve several behavioural changes across the business.

What were the company’s BIG goals

goal flag
A rapid increase in sales pipeline across a ten-week sprint.
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A big improvement in employee engagement.
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An increased involvement in the team using Linkedin and other social media to promote the business and drive sales leads.

Solution provided

Black Isle Group brought the VCG team together for a BIG kick off to establish clear goals and to motivate and inspire them for the ten-week sprint ahead. We worked with them to help create the right “everyday actions” to achieve their BIG goals. We coached senior leaders and helped them peer coach their colleagues in the business. We rolled out our nudge® technology so that the VCG team got daily reminders to keep them on track. Our nudge® tech brought visibility – especially in the remote world – and meant they could track progress in real time. Most of all we helped everyone maintain focus. Finally, we helped VCG celebrate the success of their great performance – and start to plan for their next sprint.

Everyday actions taken

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Reaching out to new clients three times a day.

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Reaching out to current clients x times a day.

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Taking time out x times a day to reflect on how you’re spending your time.

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Daily coaching conversations with team members

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Reaching out to a colleague to help them x times a day.

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Making x Linkedin posts everyday.

Goals Achieved

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“We created a performance coaching culture”

Star Star
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Business pipeline increased dramatically.

Star Star
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Employee engagement rocketed.

Star Star
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Working together rose across the business.

Star Star
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Leadership emerged at all levels

Star Star
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Linkedin activity and company brand building elevated.

Star Star

Achieved

450

new
opportunities
(target 300)

 

Achieved

360%

of sales
pipeline
target

See what Jeff had to say about the benefits of nudge®

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