Learning outcomes:

This masterclass is adaptable, to suit your needs. Typically, we help you to:

  1. Recognise why we resist change and what would help foster resilience, not resistance
  2. Understand the emotional needs that drive our behaviour – and how to manage them
  3. Communicate change and create an environment that embraces it
  4. Deploy a practical set of tools to help people get through the experience quicker
  5. Enhance your own change capability, by developing a plan that focuses on real business issues

Typical masterclass content:

We combine practical exercises, video and role play to engage you and help you put theory into practice.

  1. Resist vs embrace – why do we resist change?
  2. Communicating change – getting the basics right
  3. Emotion drives behaviour – how change can enhance, not threaten, our emotional needs
  4. The change process – how can we help our colleagues through change?
  5. Role play – driving change through coaching and team meetings


The coach was fantastic. The masterclass was very interactive and applicable to multiple situations, not just change.

For more information about this course

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