Learning outcomes:
This masterclass is adaptable, to suit your needs. Typically, we help you to:
- Communicate with impact, by using more focused content and a conversational style of delivery
- Understand how effective relationships are built through trust
- Apply a framework for running more effective meetings
- Identify and choose communication strategies based on others’ needs
Typical masterclass content:
We combine input, discussion and filming to give you a practical and engaging experience.
- The first 90 seconds – how to start strong
- Meeting control – understanding where and when to control the flow
- Trust – not how to build it, but how to be worthy of it
- Questioning – uncovering client needs with crisp questioning
- Agreement – closing meetings and advancing the relationship
Feedback:
The masterclass challenged received wisdom about running client meetings and developing trust with stakeholders. Impactful session, professionally delivered.
For more information about this course