This masterclass is adaptable, to suit your needs. Typically, we help you to:
- Understand clearly the root cause of sub-optimal conversations
- Use a clear framework for providing feedback to senior people, respectfully but candidly
- Improve conversations with team members about performance
- Refine your listening and questioning skills
Typical masterclass content:
We combine input, discussion and filming to give you a practical and engaging experience.
- Giving feedback – clear, honest and brief
- Black-belt listening – hearing what isn’t said
- Coaching conversations – questioning and clarifying
- Brave opinions – naming the elephant in the room
Probably the best masterclass I have been on. It’s already changed the way I think about managing my team. Very good training.
For more information about this course