The Solution

To design core communication, pitching and negotiation programmes were to be delivered to the commercial bank. This would bring both a common language and methodology to the business and create an environment during client interactions, where the senior talent would listen rather than talk, question rather than tell, and reflect rather than problem solve.

The Result

The results were immediate. There was a significant uplift in deal flow, a huge improvement in the quality of conversations with clients and a much simpler, more effective approach to winning deals.

Everyone in the team must do this training – after 20 years in the business, I can tell you it is the best I have ever received; simple, effective and I can apply it immediately.


Interested in what the Black Isle Group can do for your business? Are you ready for positive change? If you’d like to get in touch simply send our team an email or give us a call.