Leading in an Uncertain world
The Challenge
Dealing with the increasing complexity of regulation, whilst faced with uncertainty of a major restructure, was the context in which a global bank wanted to prepare a new cohort of Managing Directors to shift “from employees to owners”.
Data analysis showed leaders feeling disengaged and pulled between twin forces of needing to maintain control over processes and the need to provide purpose, direction and certainty to others.
The Solution
Black Isle were asked to provide an innovative solution which would simulate the high pressure, volatile and complex situations of every day work, and then enable participants to operate successfully at this level, through:
– Maintaining focus under pressure by noticing response style and identifying personal triggers
– Adopting new strategies to enable clear decision making in complex and volatile situations
– Communicating with clarity and purpose during periods of uncertainty
We used a Hogan Psychometric with a mixture of simulation exercises and coaching to find out what happens to people under pressure, find alternative approaches and adjust communication styles to enhance personal impact.
