Black Isle were asked to provide an innovative solution which would simulate the high pressure, volatile and complex situations of every day work, and then enable participants to operate successfully at this level, through:
– Maintaining focus under pressure by noticing response style and identifying personal triggers
– Adopting new strategies to enable clear decision making in complex and volatile situations
– Communicating with clarity and purpose during periods of uncertainty
We used a Hogan Psychometric with a mixture of simulation exercises and coaching to find out what happens to people under pressure, find alternative approaches and adjust communication styles to enhance personal impact.